1. Professional Skills in the Work Environment

Understand the importance of attitude, learn communication skills, build teamwork, and enhance interpersonal relationships.  The team recognizes how each person's decisions and attitudes impact the client's and co-worker's needs.


2.  Critical Thinking Skills


Identify pertinent questions to clarify information and increase problem-solving.


3.  Burnout and Stress Management Skills


Understand how to manage stress through four steps: Awareness, Acceptance, Coping, and Action.  The impact of meditation, exercise, and nutrition on your health.


4.  Normal Aging Process

Discussion of the normal aging process, focusing on the negative impact of poor nutrition, lack of exercise, and noncompliance with medication, are all detrimental to the quality of life.


5.  An Infection Control Update

Caregivers need to understand the risk of infection, review common healthcare-acquired diseases, and the positive impact of hand washing to prevent the spread of germs. 


6.  A Vital Signs Update

Teaching the five vital signs and evaluating skill set.  The program highlights normal ranges, the importance of documentation, and reporting abnormal results.


7.  Bathing Tips and Bathing Alternatives


Address personal care during bath time, provide practical tips to improve safety and maintain proper infection control.  Understand alternative approaches to bathing, including how to create a bathing routine that is client-centered.


8.  Dressing, Grooming and Feeding Your Clients


Benefits of dressing and grooming, purposes of adaptive clothing

and assistive devices.  Maintain a client's comfort, privacy, and safety.  

Address eating problems, such as poor appetite, gastric reflux, nausea, choking, and swallowing difficulty. 

9.   Perineal and Catheter Care

Instructions on perineal care for both male and female, and reviewing the urinary tract system.  Discuss catheter care, infection prevention, the importance of hydration, and testing skill set. 


10.  Understanding Fall Risk Factors


Overview of the factors that put clients at risk for falls, including age, medical and environmental hazards, with a focus on safety and ways to prevent falls, focusing on safety, and ways to prevent falls.

11. Recognizing & Reporting Abnormal Observations

Address vital signs, pain perception, mental status, nutrition, elimination, and skin integrity.  Recognizing abnormal findings and the importance of reporting information

to the supervisor.


 12. Parkinson’s Disease


Assisting patients and families coping with Parkinson's Disease, meeting their physical, nutritional, psychosocial, and emotional needs.


13.  First Aid

First Aid program offers tips on handling the top ten emergencies: falls, cuts, choking, seizures, burns and more.

Specialty Programs

Dementia Training, Teepa Snow,

"Positive Approach to Care"

Increase knowledge of types of dementia, symptoms, medications, treatments, and effects on their loved ones and caregivers.  Demonstrate Positive Approach to Care and Hand-Under-Hand Technique.


The Opioid Use Disorder and How We Can End the Stigma

The Opioid Crisis has caused staggering death rates and massive increases in healthcare costs.  Discuss the importance of providing education, treatment, community resources, emotional support to the client, family and friends.


Understanding and Navigating the Healthcare System

The normal aging process is physical, emotional and social.  Increase your knowledge of the Patient's Bill of Rights, find a primary doctor, insurance coverage, become your  advocate, medication management, and access community resources.  Understanding the different services and care provided by independent, assisted, and memory care communities.


 Handling Emotions Under Fire

Communication promotes a better understanding of people, reduces conflict and enhances relationships.  Effective communication requires paying attention to an entire process, not just the content of the message.


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